Platform: OROW Legal entity: Namaste Bharat Seva Setu Private Limited Effective: 8 October 2026
The Partner must provide accurate identity, bank, emergency-contact, driving and vehicle documents applicable to the assigned service. Documents must remain valid.
Where a vehicle is used, the Partner is responsible for maintaining legally required registration, insurance, permits, pollution compliance and safety equipment applicable to that vehicle and service.
Location permission may be used for dispatch, navigation, safety and job status while relevant to an active service. The Partner must keep availability status accurate.
The Partner must follow traffic and safety laws, protect customer/property information, avoid harassment or intimidation, and report accidents or incidents promptly.
Partner earnings and any commission or service fees follow the applicable OROW settlement policy. Adjustments may apply for refunds, disputes or corrections.
Customer location, phone and booking details are confidential and may be used only to perform the assigned task. Unauthorized retention, disclosure or commercial reuse is prohibited.
OROW may suspend dispatch eligibility for unsafe conduct, expired documents, fraud, repeated service failures or policy/legal violations.
Electronic acceptance may be recorded with partner identity, agreement version, timestamp and audit record.