Legal entity: Namaste Bharat Seva Setu Private Limited · Effective: 8 October 2026
Customers must provide accurate service details, service address/location and access information. Availability and matching depend on location, service category, provider eligibility and operating hours.
Starting prices are estimates where indicated. The final amount follows the approved service/pricing workflow. Additional chargeable work requires customer approval whenever the applicable workflow requires it.
Provide safe access, disclose relevant hazards, treat service personnel respectfully and do not request unsafe or unlawful work.
Customers should record issues promptly through OROW support. Applicable service warranty, exclusions and remedies depend on the specific service policy shown at booking.
Payment records are maintained against the booking. Refunds and cancellations follow the published policies and applicable payment-provider processing.
Customers should not share OTPs, card PINs, passwords or unnecessary identity documents with a service professional. Suspected fraud or safety incidents should be reported immediately.
Use Grievance & Support and include the booking reference and relevant payment/service information.
Terms · Privacy · Refund · Cancellation